Privacy Policy

Last Updated: 1st August 2026

WISA Services Ltd (“WISA,” “we,” “us,” or “our”) is a workplace technology company based at Unit A&C, The Quantum, Marshfield Bank, Crewe, Cheshire, CW2 8UY (company registration no. 12865548). We are the data controller responsible for any personal information collected through this website. If you have any questions about this policy or how we handle your data, please contact us at admin@wisaservices.com.

1. What Information We Collect

We may collect the following types of personal information when you interact with our website:

  • Contact information — your name, email address, phone number, and any message content submitted via our contact form.
  • Usage data — anonymised information about how you use this website, including pages visited, time spent, and device type, collected via Google Analytics 4.
  • Cookie data — information stored in cookies placed on your device. See our Cookie Policy below for full details.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to enquiries submitted via the contact form.
  • To understand how visitors use our website and to improve its content and performance.

We also use your information to comply with our legal obligations under UK GDPR and related legislation.

3. Legal Basis for Processing

Under UK GDPR, we rely on consent for analytics cookies and any non-essential tracking, which you can withdraw at any time via your cookie preferences; legitimate interests for processing contact form enquiries to respond to you, where your rights do not override our interests; and legal obligation where we are required to process data to comply with applicable law.

4. Third-Party Services

This website uses services provided by third parties who may process your data on our behalf: Google Analytics 4, to collect anonymised usage statistics (data may be transferred to Google’s servers in the United States under appropriate safeguards — see policies.google.com/privacy); Google Tag Manager, to manage and deploy tracking scripts (no personal data is collected by Tag Manager itself); and Complianz, to manage and record your cookie consent preferences.

5. Data Retention

Contact form submissions are retained for as long as necessary to respond to your enquiry and for a reasonable period thereafter, unless a longer retention period is required by law. Google Analytics data is retained for 14 months in line with our GA4 configuration. We do not store payment card data at any point.

6. Your Rights

Under UK GDPR, you have the right of access to request a copy of the personal data we hold about you; the right to rectification of inaccurate or incomplete data; the right to erasure of your personal data where there is no overriding reason for us to keep it; the right to restrict processing in certain circumstances; the right to object to processing based on legitimate interests; and the right to withdraw consent at any time, without affecting the lawfulness of prior processing. To exercise any of these rights, please contact us at admin@wisaservices.com. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk. Our ICO registration number is ZB021873.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last Updated” date. We encourage you to check this page periodically.

Cookie Policy

Last Updated: 1st August 2026

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device on return visits and can be used to store preferences, track usage, or enable certain functionality. Cookies cannot run programmes or deliver viruses to your device.

We use cookies to help this website function properly and to understand how visitors use it, as set out below.

2. Cookies We Use

This website uses strictly necessary cookies, essential for the website to function — including cookies set by Complianz to store your cookie consent preferences — which do not require your consent.

We also use analytics cookies, set by Google Analytics 4 (via Google Tag Manager) to collect anonymised information about how visitors use this website. These are only placed with your consent.

3. Your Cookie Choices

You can change your cookie preferences at any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

You can also control and delete cookies directly in your browser. Use the links below for guidance on the most common browsers:

Google ChromeGoogle Chrome SafariSafari Mozilla FirefoxMozilla Firefox Microsoft EdgeMicrosoft Edge

If you are using a different web browser, please refer to your browser’s official support documents.